🛠 OffShift Support
Last updated: December 14th, 2025
Thanks for using OffShift. If you need help, you’re in the right place.
📱 Getting Started
Add shifts
Use the + button in the Schedule tab to add shifts
Bulk add or rotation templates are available for faster setup
Log sleep
Log sleep manually in the Sleep tab
Or sync sleep from Apple Health (Pro feature)
Widgets
Add OffShift widgets from the Home Screen or Lock Screen
Widgets update automatically as your schedule or sleep changes
❤️ Apple Health Integration
If you enable Apple Health sync:
OffShift reads sleep data only
Health access can be changed anytime in the Health app: Health → Profile → Apps → OffShift
If sleep doesn’t appear after syncing:
Confirm OffShift has permission to read Sleep
Make sure sleep exists in Apple Health
Try syncing again after reopening the app
💎 OffShift Pro
OffShift Pro unlocks:
Apple Health sleep sync
Advanced widgets
Additional insights
Subscriptions are managed through your Apple ID:
Settings → Apple ID → Subscriptions
🧩 Troubleshooting
Widgets not updating
Open OffShift once to refresh data
Make sure Background App Refresh is enabled
Widgets may take a few minutes to refresh
Sleep looks wrong
Sleep crossing midnight may appear grouped differently
This is expected behavior for shift work and naps
Duplicate shifts
OffShift automatically detects possible duplicates
You’ll see recommendations in the Schedule view
🔒 Privacy
OffShift does not collect, track, or sell your data. All information stays on your device.
You can read the full privacy policy here: 👉 link to your privacy policy
📬 Contact Support
If you need help or want to report a bug:
Email: jonwr.94@gmail.com Response time: Typically within 1–2 days
When emailing, please include:
Device model
iOS version
What you expected to happen vs what happened
🚀 Feature Requests
Have an idea that would make OffShift better? Send it along — this app is actively improving.