OffShift Support

We're here to help.

Last updated: December 14, 2025

Quick answers below

Find help for common questions about getting started, Apple Health, OffShift Pro, and troubleshooting. If you're still stuck, email support is always available.

Getting started
1

Add your shifts

Tap the + button in the Schedule tab to add a shift. Bulk add and rotation templates are available for faster setup.

2

Log sleep

Log sleep manually in the Sleep tab, or sync from Apple Health if you have OffShift Pro.

3

Add widgets

Add OffShift widgets from your Home Screen or Lock Screen. Widgets update automatically as your schedule or sleep data changes.

Apple Health integration

OffShift reads sleep data only — no other Health data is accessed

Manage access anytime at Health → Profile → Apps → OffShift

If sleep doesn't appear after syncing, confirm OffShift has Read permission for Sleep Analysis, then reopen the app and try again

OffShift does not write any data back to Apple Health

OffShift Pro
Apple Health sync
Advanced widgets
Additional insights

Subscriptions are managed through your Apple ID at Settings → Apple ID → Subscriptions

OffShift does not handle billing — all purchases go through the App Store

Troubleshooting
Widgets not updating
Open OffShift at least once to refresh widget data
Make sure Background App Refresh is enabled for OffShift in Settings
Widgets may take a few minutes to reflect changes
Sleep data looks wrong
Sleep sessions crossing midnight may appear grouped differently — this is expected for shift work
Nap sessions are tracked separately and may show as distinct entries
Duplicate shifts appearing
OffShift automatically detects possible duplicates
Check the Schedule view — recommendations to remove duplicates will appear there
Privacy

OffShift does not collect, track, or sell your data. All information stays on your device.

Need more help? Send an email.

Response Typically within 1–2 days

Got a feature idea?

OffShift is actively improving. If something would make your shift work easier, send it along — feature requests are always welcome at offshiftapp@gmail.com.